F&B Supervisor
 
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Ad title: F&B Supervisor
Provided by: Stamba Hotel
Published: Nov 8 / Deadline: Dec 7
With its upscale rooms and suits, Adjara Group Hospitality`s new member, Stamba Hotel will emerge as a comfortable and welcoming hotel infusing the authentic experience of Georgia with high end hospitality. Stamba reflects sister properties Rooms Hotels` ethos of culturally sensitive redevelopment and is transformed into a 21st century design hotel with an astonishing mix of modern industrial aesthetics with one of a kind experience. Architecture, service, gastronomy, perfect location and other special qualities make Stamba a member of the Design Hotels. Stamba Hotel will open its doors in 2017 and is looking for a suitable candidate for the position of F&B Supervisor.

Title: F&B Supervisor
Department: Food & Beverage
Reports to: Assistant of F&B Manager / F&B Manager

Position scope:

F&B Supervisor is responsible for providing effective and optimal F&B operations that maximises revenue and minimises costs, whilst achieving high standards of guest service.

Knowledge, skills and abilities:

** Bachelor`s Degree in Business Administration, Hospitality Management or any other related field;
** Fluent English is required, any additional languages will be considered as an advantage;
** Refined skills in communication and complaint-handling;
** Strong administrative skills;
** Good coordination skills in order to manage several events simultaneously, time management;
** Attention to details and deadline-oriented;
** Calm and task-oriented while under pressure;
** Good PC Skills;
** With tidy and organized appearance;
** Has practice in Sales and Presentation.

Responsibilities:

** To assist in recruitment and selection of associates for F&B department;
** To ensure that all staff are competent to carry out their duties and are adequately trained in the Company Guest Service standards;
** To prepare weekly staff rosters, according to the business needs, and within the limitations of the payroll budget;
** To ensure that all guests are courteously and disceetly served in all F&B points and receive exceptional service in line with departmental standards;
** To answer any guest queries competently and effectively. To inform the Senior Duty Manager and/or Duty Manager about any guest complaints and how they have been resolved;
** To be supportive towards staff and deal with any queries as required, involving Assistant F&B Manager / HR Manager if necessary;
** To ensure that all accounting procedures and department`s administrative tasks e.g. inter-transfers, requisitions etc., are handled accurately and efficiently.
** To motivate, inspire, coach and lead the team, pay attention to personal team success and quality performance;
** To train associates on F&B product knowledge and Upsale skills to create excellent service performance, optimise sales and maximise guest satisfaction;
** To attend appraisal & action plan meetings twice a year;
** To collaborate with other F&B associates and hotel departments;
** To be able to read, write & understand primary languages used in the Hotel (Georgian, English, Russian);
** To divide tips fairly based on shifts;
** To supervise whole F&B team and be fully in charge of daily operations.

General;

** Hotel`s Fire, Health and Safety Procedures.
** To maintain international food safety functions.

Deadline for accepting applications is December 7th; only qualified candidates will be contacted. Please send your Resume (photo in resume is optional) to: hr@adjaragroup.com

Please indicate the position title in subject line, otherwise your application will not be considered.

Given Job Description may be subject to change and clarifications.
 
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