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Ad title:
Front Office Senior Supervisor
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Gudauri Lodge
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Published: 09 September
/ Deadline: 07 October
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Gudauri Lodge is a premium quality ski-in/ski-out hotel located in Gudauri, the largest and highest ski resort in Georgia. Our hotel offers stunning mountain views, a Georgian restaurant, a remarkable local wine selection, and everything you need for an unforgettable mountain adventure
Title: Front Office Senior Supervisor
Location: Gudauri
Reports to: Front Office Manager
Compensation and Benefits: Living, meal and medical insurance will be provided
Main Duties:
** Support the *Front Office Manager* in overseeing daily front office operations and ensuring smooth shift execution
** Supervise and assist front office staff, providing guidance, training, and support to maintain high service standards
** Demonstrate strong knowledge of *OPERA PMS* for reservations, check-in/check-out, room allocation, cashiering, and guest profile management
** Monitor room status, guest requests, and operational reports in OPERA PMS to ensure accuracy and efficiency
** Handle guest inquiries, complaints, and special requests professionally, ensuring prompt resolution and guest satisfaction
** Coordinate with Housekeeping, Reservations, and other departments to ensure seamless communication and exceptional guest experiences
Requirements:
** English - Fluent (written and spoken)
** High sense of responsibility and punctuality
** Strong communication and interpersonal skills
** Attentive to details
Interested and qualified candidates should send their resume by e-mail: hr@gudaurilodge.ge with the position title in the subject line no later than 7th of Oct, 2026.
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