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Ad title:
Product & Sales Operations Coordinator
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Branding Hub USA
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Published: 31 August
/ Deadline: 30 September
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Branding Hub USA is a growing startup founded by Georgians in the United States, specialising in the apparel branding industry. The company focuses on the professional branding of premium-quality ready-made apparel, including T-shirts, hoodies, sweaters and sportswear. With its own production facility based in the U.S., the company provides high-quality printing and embroidery services with fast turnaround times.
Branding Hub USA is looking for a highly organised and detail-oriented Product & Sales Operations Coordinator to manage incoming leads and orders and coordinate the operational process from the initial client enquiry through to production and final delivery.
Working Conditions:
** Work format: Fully Remote / Work from Home
** Working hours: 18:00-02:00 (Georgia Time)
** Compensation: Fixed monthly salary equivalent to USD 1, 000 in GEL + bonus
Key Responsibilities:
** Receiving, processing and managing leads and orders received through various channels, including email and social media;
** Responding to client enquiries and maintaining timely communication throughout the order process;
** Clarifying order details, including quantities, pricing, branding requirements, garment specifications and deadlines;
** Preparing quotations and supporting the sales team throughout the order process;
** Maintaining and regularly updating HubSpot CRM;
** Preparing Production Orders and job sheets and ensuring all required information is complete and accurate;
** Checking branding specifications, garment sizes, colors and design files before transferring orders to production;
** Coordinating closely with the US-based production team and designers;
** Monitoring order progress and providing clients with regular updates;
** Preparing and issuing invoices;
** Monitoring payments and deposits;
** Tracking sales agents` commissions;
** Preparing weekly operational reports;
** Monitoring inventory levels and coordinating the procurement of production materials when required.
Requirements:
** C1 level English — written and spoken (mandatory);
** Previous experience in Sales Operations, Account Management, Order Management, Customer Service or a similar role;
** Experience in the advertising, apparel, textile, printing or production industry will be considered an advantage;
** Experience working with HubSpot CRM or a similar CRM system;
** Good knowledge of Google Sheets / Excel and invoicing tools;
** Excellent organisational and time-management skills;
** Strong attention to detail;
** Excellent communication and coordination skills;
** Ability to manage multiple orders and tasks simultaneously;
** Ability to work independently and take responsibility for assigned tasks.
How to Apply:
Interested candidates are kindly requested to send their CV to: info@hrline.ge and indicate "Product & Sales Operations Coordinator" in the subject line of the email.
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