"Proxied" (https://proxied.com/) is looking for a highly motivated, customer-focused individual to be the first point of contact for our new and existing customers. As a Customer Support Specialist, you will be responsible for providing exceptional service and support to our customers.
This is an office-based role in Tbilisi.
Requirements:
** You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset.
** Respond to incoming complaints and requests
** You are a fast learner; you have no problem with multitasking, and you are ready to work in a fast-paced environment.
** Answering incoming customer emails.
** Maintain a positive and professional attitude toward customers.
** You are fluent in the English language, and you have professional working proficiency
** CRM experience
** At least 1 year of experience in the service industry.
** You are located in Tbilisi.
Skills:
** Effective communication skills with customers. Experience with standard software applications, including MS Office, Windows, etc. Excellent verbal and written communication skills. High sense of responsibility
** Organizational skills and effective time management
** Calm under pressure and solution-oriented mindset
** Ability to multitask
** Detail-Oriented
** Customer-Oriented
Interested candidates should send their CV in English to the following e-mail address: careers@proxied.com, and indicate the position title in the subject line as "CS Representative".
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