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Ad title:
Guest Relations Specialist, Tourism Relations Specialist
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| Provided By:
Tbilisi Outlet Village
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Published: 14 May
/ Deadline: 14 June
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Tbilisi Outlet Village is currently hiring for two positions within the Marketing Team:
1. Guest Relations Specialist
2. Tourism Relations Specialist.
1. Guest Relations Specialist
Main Responsibilities:
** Welcome and assist visitors at the Village.
** Provide information about brands, services, events, and facilities.
** Support guests with navigation and general inquiries.
** Handle guest requests and escalate issues when needed.
** Collect feedback and maintain basic reporting records.
** Support online communication channels, including WhatsApp shopping support.
** Support gift card onboarding and related guest assistance when required.
Main Requirements:
** Experience in customer service, hospitality, retail, or tourism.
** Good communication and interpersonal skills.
** Good command of English; additional languages are an advantage.
** Organized, responsible, and service-oriented mindset.
** Basic knowledge of MS Office and mobile applications.
2. Tourism Relations Specialist
Main Responsibilities:
** Communicate with tourism agencies, tour operators, and guides.
** Develop and maintain partnership relationships.
** Coordinate group visits and partnership activities.
** Support promotional and sales-related initiatives.
** Identify new collaboration opportunities.
** Support B2B sales activities and corporate partnerships.
** Promote and coordinate corporate gift card sales with companies and partners.
Main Requirements:
** Experience in sales, tourism, partnerships, or customer-facing roles.
** Strong communication and negotiation skills.
** English proficiency required.
** Proactive and results-oriented approach.
** Ability to work independently and manage multiple tasks.
To apply, please send your CV to: career@domusi.com.
Please indicate the relevant position title in the subject line: "Guest Ralations" or "Tourism Relations".
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