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Ad title:
Service Coordinator
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York Towers
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Published: 17 April
/ Deadline: 17 May
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Join York Towers as Service Coordinator in Batumi.
Job Type: Full-Time
About york towers:
At York Towers, we`re committed to creating distinctive, multicultural, and enriching lifestyles through luxury real estate developments. We`re part of the York Holding Group, known for its global presence and innovative approach to the real estate industry.
Key Responsibilities:
** Managing incoming calls and customer service inquiries regarding all services.
** Identifying and assessing service needs to achieve satisfaction.
** Build sustainable relationships and trust with customer accounts through open and interactive communication;
** Collaborate with other departments & implement initiatives to enhance overall customer/employee satisfaction, loyalty, and retention;
** Resolving escalated service issues;
** Keep abreast with all organizational changes and business developments
** Supervising day-to-day operations of the administrative department and staff members.
** Developing, reviewing, and improving administrative systems, policies, and procedures.
** Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.
** Collecting, organizing, and storing information using computers and filing systems.
** Assisting customers to relevant institutions such as justice house and bank.
** Assist customer to register their apartments and utility bills.
** Assist Tbilisi HQ departments to implement and execute operations in Batumi.
Requirements:
** High sense of responsibility.
** In-depth understanding of office management procedures and departmental and legal policies
** Proficient in MS Office
** An analytical mind with problem-solving skills
** Excellent organizational and multitasking abilities
** A team player with leadership skills
** Exceptional time, task, and resource management skills.
** Ability to plan for and keep track of multiple projects and deadlines.
** Familiarity with budget planning and enforcement, human resources, and customer service procedures.
** Fluency in English is a must.
What We Offer:
** Join a collaborative and inclusive work environment.
** Enjoy a competitive salary and benefits package.
** Opportunities for professional growth and development.
York Towers provides an innovative environment for your professional growth. Join us in shaping exceptional residential lifestyles. If you meet these requirements and are ready to take on this exciting role, submit your CV in English to the following Email: vacancy@yorktowers.com and indicate the job position as it`s in the subject line.
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