Silk Cloud provides cloud, data-centre, cybersecurity, connectivity, IT infrastructure and managed services to businesses in Georgia. Many Georgian companies are still early in adopting these services and need help understanding what a modern cloud or security setup looks like and what value it brings.
We`re looking for a Presales Engineer to join our sales team as the technical lead for client engagements. You`ll work alongside account managers from the first meeting through to closing the deal, translating customer needs into solutions that are technically sound, competitive, and clearly valuable to the client. You`ll start from the client`s business problem, not just a product list.
Department: Technology and Innovation
Location: Tbilisi
Employment type: Full-time
Key responsibilities:
** Join sales meetings with clients, including IT leaders and senior management, and answer technical questions
** Discover and document customers` business challenges and technical requirements
** Assess the client`s current environment (infrastructure, cloud use, network, security, backup and disaster recovery) and identify improvement opportunities
** Advise clients on GPU and AI infrastructure options and size solutions for AI/ML workloads
** Qualify opportunities and assess technical feasibility
** Recommend the right delivery model for each client: Silk Cloud data centre, private, public or hybrid cloud, managed services, or partner solutions
** Design solution architectures, migration plans and implementation roadmaps
** Prepare technical and commercial proposals, including TCO/ROI comparisons of the client`s current setup versus the proposed solution
** Prepare BOQ/BOM pricing in coordination with vendors and partners
** Lead the technical part of tenders and RFP/RFI/RFQ responses
** Deliver tailored presentations, product demos and workshops
** Coordinate internal specialists and technology partners (hyperscalers, cybersecurity and infrastructure vendors); track competitor offerings; train the sales team and partners; hand over projects to the implementation team after the sale
Requirements:
** Bachelor`s degree in Computer Science, Engineering, or a related field
** 3-4+ years in presales, technical sales, technical consulting, or a similar role
** Strong technical knowledge of networking, cloud, cybersecurity and software
** Good understanding of data centres, virtualisation, backup and disaster recovery
** Understanding of the full sales cycle, from first presentation to close
** Ability to explain complex technical topics to non-technical audiences
** Ability to build basic business cases (TCO/ROI)
** Strong presentation, workshop facilitation and communication skills
** Analytical thinking and problem-solving skills
** Experience writing technical documentation and proposals
** B2B sales experience
** Fluent Georgian and English, spoken and written
Nice to have:
** Tender experience, including public procurement
** Relevant vendor certifications (cloud, cybersecurity, networking)
** Background in a systems integrator, cloud provider, telecom operator or IT services company
** Experience with managed services or cloud migration projects
How to apply:
If you are interested, please send your CV to: HRDepartment@silkcloud.ge, with the position title "Presales Engineer" in the subject line.
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