Company is a licensed broker based in Tbilisi. We serve private capital, investment funds and corporate clients across multiple jurisdictions.
The company provides services in traditional securities and in digital assets. The latter refers to the application of blockchain technology within financial services infrastructure and to the development of regulated instruments built on it. This is not cryptocurrency trading: all activity is conducted within the scope of our licence and in accordance with regulatory requirements.
The licence is in place and the client base is established. The current stage is the full deployment of operational activity in Tbilisi: formalising processes, document flow and reporting, and moving the business into a systematic mode of operation. The company has access to relevant expertise and established industry practices, which will need to be adapted to local requirements and to our client profile.
Client / Onboarding Manager
Tbilisi · office, hybrid possible · full-time
How we work
** The team is small and will remain so. Serving capital at this level depends on speed and quality of service, not on headcount.
** We follow legal requirements and leading industry practice.
** Controls are mandatory, but their purpose is to complete transactions correctly — not to find grounds for refusal.
** A significant part of our processes is built around AI tools. Technical literacy and an understanding of how such systems work are requirements, not preferences.
** We are looking for independent professionals. These roles involve making decisions within your own area of responsibility, without external supervision or reminders.
Responsibilities
** Guiding the client through every stage of onboarding: from the initial enquiry and document collection through to account opening and the first transaction.
** Receiving and confirming client instructions exclusively through verified channels. Email serves as a reference channel and is not a channel for instructions.
** Collecting KYC/KYB packages, checking completeness, assisting clients with document preparation; passing files to compliance and returning to the client promptly with a specific list of what is outstanding.
** Supporting the transaction through to settlement: confirming incoming funds, keeping the client informed of status and timing within the agreed framework.
** Preparing transaction documentation — agreements, confirmations, statements — and delivering it to the client.
** Recording all communication, maintaining accurate client data, and escalating matters to the Director and compliance in good time.
Requirements
** Confident working English (B2+). Fluent Russian.
** A full understanding of the client onboarding cycle: the sequence of stages, the purpose of each document, and where delays typically occur.
** At least 1-2 years in client servicing or onboarding: bank, brokerage or investment firm, fintech, or payment institution.
** Confident use of digital services and AI tools.
** Responsiveness, accuracy with documentation, and discipline in following procedures.
Advantageous
Experience assembling corporate KYC packages (constitutional documents, beneficial ownership structures) · experience working with high-net-worth private clients and funds · understanding of digital assets and how they circulate · Georgian language.
Terms
Remuneration is discussed individually. Employment formalities and training are covered by the company.
Selection process: interview with the head of the client function → practical case assembling a client file → interview with the Director.
If interested, please send your resume to the following email address: ceo@sakartvelo.digital Please indicate the position title in the subject line.
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