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Ad title:
Sales & Reservations Manager
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Hotel Glarros OldTown
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Published: 18 May
/ Deadline: 18 June
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GLARROS OLD TOWN HOTEL - Located in the heart of Tbilisi, at 15 Kote Abkhazi Street, near Freedom Square.
Glarros Old Town Hotel offers 75 elegantly designed guest rooms, combining comfort, style, and modern hospitality standards.
Glarros Old Town is a place where history meets contemporary elegance. The hotel blends the unique atmosphere of Tbilisi`s Old Town with refined modern design, creating a warm and welcoming environment for every guest.
Our main value is genuine hospitality and creating memorable experiences for our visitors.
The hotel features one restaurant and an open café terrace, offering breakfast service for hotel guests and visitors.
Vacancy Announcement: Sales & Reservations Manager
Glarros Old Town Hotel is announcing a vacancy for the position of Sales & Reservations Manager.
We are looking for an experienced, commercially driven and highly organized hospitality professional who will be responsible for leading the hotel`s sales and reservations functions, driving revenue growth, developing business relationships and ensuring efficient reservations management in line with the commercial strategy defined by the Hotel Project Manager.
This is a key standalone commercial role requiring a high level of independence, ownership and professional expertise in hotel sales, reservations and revenue coordination. The Sales & Reservations Manager will report directly to the Hotel Project Manager, who defines the commercial strategy, revenue priorities and business targets.
Key Responsibilities:
** Execute the commercial and sales strategy defined by the Hotel Project Manager
** Develop and grow corporate, travel trade, group and direct business segments
** Manage all hotel reservations operations, including individual, corporate and group bookings
** Use Opera PMS for reservations management, room inventory control, group blocks, guest profiles, reporting and coordination
** Prepare and manage contracts, negotiated rates, commercial offers and corporate agreements
** Build, maintain, and expand relationships with key clients, agencies, and business partners
** Coordinate room availability and booking execution with Front Office and operational departments
** Monitor market trends, competitor pricing, occupancy performance, and commercial opportunities
** Support revenue optimization through rate awareness, booking pace monitoring, and business mix control
** Achieve assigned sales and revenue targets
** Prepare regular commercial, reservations, and performance reports for management
** Ensure high standards of communication, accuracy, and guest service throughout the reservation journey
Mandatory Requirements:
** Proven experience in an international and/or branded hotel chain
** Previous experience in Hotel Sales, Reservations, Revenue, Corporate Sales, or Front Office leadership
** Strong working knowledge of Opera PMS (mandatory)
** Solid understanding of hotel reservations management and room inventory coordination
** Ability to independently manage a standalone commercial and reservations function
** Strong negotiation, communication, and organizational skills
** Commercially minded, result-oriented, and highly responsible personality
** English - fluent or strong working level
** MS Office - good user level
We Offer:
** Direct involvement in the hotel`s commercial and revenue development
** Opportunity to work with an experienced Hotel Project Manager
** Professional growth and development opportunity
** Dynamic working environment in a growing hospitality business
** Competitive salary based on qualification and experience
Application:
Interested candidates should send their CV to: e.machavariani@glarros.com
Subject line:
Sales & Reservations Manager - Glarros Hotel
By applying for this position, you confirm your consent for Glarros Old Town Hotel to collect, process, and store the personal data provided by you for a period of up to one (1) year from the date of submission of your CV and/or application form.
Your personal data will be stored for recruitment purposes only, including consideration for other suitable positions within the hotel and the possibility of contacting you in the future if the current vacancy is closed and later reopened or if a similar vacancy becomes available.
Glarros Old Town Hotel ensures that personal data will be processed in accordance with applicable data protection legislation and will not be shared with third parties without legal basis.
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