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Consulting Services and Business Skills Development Manager
 
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Ad title: Consulting Services and Business Skills Development Manager
Provided By: Enterprise Georgia
Published: 13 October / Deadline: 22 October
Enterprise Georgia (EG), under the Relief and Recovery for Micro, Small, and Medium Enterprises (MSMEs) Project supported by the World Bank (WB), intends to allocate a portion of the loan proceeds to procure consulting services for a Consulting Services and Business Skills Development Manager (National Consultant).

The Project Development Objective for the Relief and Recovery for MSME operation is to provide relief to MSMEs and support their recovery, including by strengthening the enabling environment for access to finance.

Project Description:

The Project will be implemented nationwide and will consist of four components:

** Component 1 - Financial relief and recovery for MSMEs
** Component 2 - Digital payments & financial infrastructure upgrading
** Component 3 - Project management and Monitoring
** Component 4 - Contingent Emergency Response Component

A substantial portion of the Project activities fall under Component 1. Component 1 will be implemented by EG, which is a governmental economic development agency operating under the Ministry of Economy and Sustainable Development of Georgia. It comprises of the following sub-components:

** Sub-component 1.1 - micro-grants to finance working capital and fixed assets for micro and small firms.
** Sub-component 1.2 - co-financing interest payments on loans underwritten by participating financial institutions (PFIs).
** Sub-component 1.3 - partial credit guarantees for loans issued by PFIs.
** Sub-component 1.4 - technical assistance for COVID-proofing and digitalization of MSMEs.

Objectives of the assignment:

Subcomponent 1.4 of the Relief and Recovery for Micro, Small and Medium Enterprises (MSMEs) Project aims to support both the design and the provision of technical assistance to firms to adjust to the post Covid environment through the adoption of relevant managerial, digital, and other relevant practices and supporting the creation of a market for such services. The objective is to supplement the financial support under other subcomponents with technical assistance to address key capability gaps of firms in priority sectors, as identified through stakeholder engagement.
This subcomponent will also aim to gauge the feasibility of establishing and eventually scaling the most relevant managerial capability and digital transformation programs in the context of Georgia. It will also pilot activities aimed at creation of a local market for firm consultancy services.
In order to effectively provide support services mentioned above and ensure coverage and accessibility in all regions, EG will establish Growth Hubs in all regional centres.

Scope of works of the Consulting Services and Business Skills Development Manager:

The Manager is expected to lead Growth Hubs consulting services and business skills development directions to ensure the effective functioning of above mentioned. Including conducting, monitoring and evaluation of consulting services, coordinating fulfilment of Call-off Contracts organizing business skills development activities and develop offered services and formation of business advisory teams across the Hubs according to the concept. The manager is also expected to define KPIs together with EG management, ensure that targets are being achieved and client SME needs are being met.

The Consulting Services and Business Skills Development Manager shall report to the Head of Micro Entrepreneurship Development Department. Micro Entrepreneurship Development Department is a unit of EG managing Growth Hubs and coordinating their performance, as well as responsible for quality of rendered services and development of Growth Hubs. Consulting Services and Business Skills Development Manager together with Growth Hubs Manager will coordinate Growth Hubs services and performance and work closely with the Micro Entrepreneurship Development Department on further development and expansion of Growth Hubs functions.

Consulting Services and Business Skills Development Manager shall be responsible for coordinating and overseeing the performance of Growth Hub services, while Growth Hub Manager shall focus specifically on the operational side of the Growth Hubs (administrative matters and GH staff). In addition, to the above, the Consulting Services and Business Skills Development Manager shall supervise the Digital Transformation Experts.

The Consulting Services and Business Skills Development Manager shall perform the following tasks:

** Cooperate with partner consulting organizations to ensure the effective functioning of consulting services;
** Build and maintain effective relationships with key partners for consulting and training division;
** Manage the evaluation process for business diagnostics conducted at consulting centers;
** Manage of the process for business diagnostics evaluation;
** Oversight and manage digital diagnostics for beneficiary companies, prepare digitalization plan, and execute relevant lump sum call-of contracts or grant agreements;
** Monitor and analyze the effective implementation of existing consulting services;
** The consultant will be responsible for identifying, documenting, and compiling success stories and case examples that illustrate the impact and results of EG`s business skills development programs.
** Identify risks within consulting services and improve related processes;
** Manage, monitor and evaluate business skills training sessions and workshops;
** Develop the consulting centers` website and CRM system functionality, and communicate with the relevant agency unit for this purpose;

Reporting and Deliverables:

The Consulting Services and Business Skills Development Manager shall perform the above-mentioned tasks on an ongoing basis during the term of his/her assignment, to the satisfaction of the Client. The deliverables will include but are not limited to:

** Contribution to the Micro Entrepreneurship Development Department Action Plan and timeline for 2025 and 2026;
** Portfolio of products and services to be offered through the Growth Hubs;
** Monthly reports summarizing consulting services delivered and business skills development activities implemented;
** Regular performance reports.

The candidate shall meet the following qualification requirements:

** A Master`s degree in any of following: Economics, Finances, Business Administration, or related field;
** Minimum of 3 years of relevant work experience in business fields (Audit, project management, and operations management);
** Solid understanding of financial and non-financing needs of the MSME segment;
** Strong project management skills;
** Good understanding of the micro, small and medium sized enterprises regulations in Georgia and the modality of their enforcement;
** Computer literate, with working knowledge of Microsoft Word, Power Point and Excel;
** Fluency in Georgian and English (verbal and written).

Note: EG reserves right to verify submitted references and use obtained information for evaluation purposes.

Duration:

The Consultant will be hired under the full time/time based one-year employment contract with the possibility of extension.
Contract will be extended on annual basis subject to satisfactory performance and agreement of parties of the contract.
The estimated gross amount is GEL 7, 300.00 per month, and will be subject to negotiations with the successful candidate.
Facilities and Services to be provided by the Client:

The Client shall provide office area and facilities, office equipment and communication necessary to carry out the services. The Client shall also provide all necessary information and documents for that purposes.

The attention of interested Consultants is drawn to paragraph 3.14 "Conflict of Interest" of the World Bank`s Guidelines: World Bank`s "Procurement Regulations for IPF Borrower, July 2016, revised November 2017, revised August 2018, revised November 2020 and revised September 2023", setting forth the World Bank`s policy on conflict of interest. In addition, please refer to the following specific information on conflict of interest related to this assignment: The Consultant shall not receive any remuneration in connection with the assignment except as provided in the contract. The consultant and its affiliates shall not engage in consulting or other activities that conflict with the interest of the client under the contract. The contract shall include provisions limiting future engagement of the consultant for other services resulting from or directly related to the firm`s consulting services in accordance with the requirements of paragraphs 3.16, 3.17 and 3.18 of the Guidelines.

An individual consultant will be selected in accordance with the procedures set out in World Bank`s Guidelines: World Bank`s "Procurement Regulations for IPF Borrower, July 2016, revised November 2017, revised August 2018, revised November 2020 and revised September 2023", "Selection of Individual Consultants".

Interested consultants may obtain further information by email: hr@enterprise.gov.ge.

CVs of candidates in English language must be submitted electronically to the address below not later than October 22, 2025.
Attn: To the Administrative Department

E-mail To: hr@enterprise.gov.ge

Please include the title of the announced position in subject line of the email.
 
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