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Golf Reception/ Reservations Supervisor
 
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Ad title: Golf Reception/ Reservations Supervisor
Provided By: Paragraph Golf & Spa Resort Tabori
Published: 18 July / Deadline: 18 August
Company: Paragraph Tabori, Golf & Spa, Autograph Collection (Marriott International)
Location: Tbilisi, Georgia
Job type: Full-time
Position: Golf Reception/ Reservations Supervisor

About Hotel:

Paragraph Tabori Golf & Spa Resort, Autograph Collection is a luxurious destination offering the unique blend of world-class golfing, exceptional hospitality, and breathtaking natural beauty. We are committed to providing the guests with an unforgettable experience and lasting impression.

Role Description:

Responsible for providing exceptional customer service by handling tee time reservations, enquiries, and managing the online reservation system.
This role serves as the first point of contact for members and guests seeking to book golfing experiences, ensuring a seamless and positive experience that upholds the club`s reputation for excellence.

General Requirements:

** Handle incoming calls and emails for golf reservations, providing information on tee times, course conditions, club policies, and amenities.
** Implement the tee time booking systems and procedures.
** Regularly communicate with the golf operations team throughout the day to ensure the smooth running of the tee sheet.
** Implement effective tee time management procedures to ensure the availability is optimized.
** Document all pertinent reservation information accurately, ensuring financial transactions for tee times are processed correctly.
** Upsell club services and packages where appropriate, enhancing the guest experience and maximizing
** Enforce and communicate club policies and rules to ensure guests are well informed and experiences are consistent.
** Maintain a clean and organized work environment, ensuring all equipment and systems are functioning correctly.
** Collaborate with the golf operations and other departments to ensure a cohesive guest experience.

Required Skills:

** Foreign Languages: Fluent English & Additional language skills is a Preference.
** Sociable, Good Interpersonal and Communication Skills, Result Oriented, Cheerful & Smiley Personality, Active & Enthusiastic, Team Player and Well Organized.
** Related work experience and knowledge.
** International Experience (is a preference).

The interested applicants should send their CV to hrtabori@paragraphhotels.com
Please indicate the Position you apply for in the "subject" line.
Only short-listed candidates will be contacted.

Note: In order to determine the suitability of the candidate for the vacancy, "Paragraph Tabori Resorts" LLC carries out candidate`s personal data processing in compliance with the requirements established by the Law of Georgia in regards with Personal Data Protection. By sending an application (resume) for the mentioned vacancy, you confirm that you agree to the processing of personal data provided by you (including special category data) by Paragraph Tabori Resorts" LLC for the purpose of concluding contracts with you, including of making decisions about the establishment of labor relations both within the current vacancy and in relation to future vacancies.

We would like to inform you that information about the candidate is stored at Paragraph Tabori Resorts" LLC for the period of no more than 1 year.

In case you do not wish the company to carry out further data processing, or you wish to change or delete the provided data, and you also wish to exercise other rights granted by the law of Georgia on personal data protection, please contact us at the following address: 2 Gudiashvili street, Tbilisi, Georgia or send us the mail to the following e-mail address: hrtabori@paragraphhotels.com
 
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