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Ad title:
Staff Manager
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iSpace
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Published: 24 June
/ Deadline: 24 July
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We are seeking a passionate and performance-driven Staff Manager to join the iSpace team - the official Apple Premium Partner in Georgia. This role is a key leadership position responsible for growing our retail network by leading, developing, and inspiring retail teams across the country. You will directly contribute to sales success, customer satisfaction, and operational excellence across all store locations.
Location: Tbilisi, Georgia
We Offer:
** Competitive Fixed Salary and Performance-Based Bonuses
** Health Insurance Package
** Career Growth Opportunities in a Premium Retail Network
** Dynamic and Supportive Work Environment
** Exclusive Training from Global Apple Experts
** Corporate Presents, Annual Awards, and Long-Service Bonuses
** The Opportunity to Lead a High-Performing, Customer-Centric Team
Key Responsibilities:
Sales & KPIs
** Drive national sales performance and ensure achievement of store-level and company-wide targets
** Monitor key retail metrics: traffic, conversion rate, average transaction value, and customer satisfaction
Team Management & Development
** Lead all aspects of team management: recruitment, onboarding, training, and ongoing development
** Coach and motivate store teams to deliver top-tier service and exceed goals
** Foster a strong team culture built on accountability and continuous improvement
Retail Operations & Service Excellence
** Ensure consistent execution of Apple`s brand and service standards across all stores
** Oversee scheduling, staff planning, internal communication, and disciplinary procedures
** Support and drive compliance with brand guidelines and retail protocols
Collaboration & Communication
** Act as the main liaison between store teams and central management
** Provide timely feedback and share insights to support company-wide improvements
Qualifications & Skills:
** 3-5 years of experience in managing multiple retail locations or a large retail team
** Proven track record of hitting sales targets and developing successful teams
** Strong people management, coaching, and mentoring skills
** A hands-on leader who can simplify processes and focus on solutions
** Understanding of premium customer service and working with performance KPIs
** Excellent communication and organizational skills
** Fluent in Georgian; English is a strong advantage
Join Our Mission
Are you a retail visionary who thrives on team success and customer satisfaction?
If you`re ready to lead with passion, drive results, and elevate the customer experience — we want to meet you.
Apply now to become a key part of iSpace, and help us redefine premium tech retail in Georgia. https://hel-ai.com/apply/JHlCBv6e
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