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Ad title:
Front Office Receptionist
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| Provided By:
Hotel Abanotubani
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Published: 21 May
/ Deadline: 21 June
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Hotel ABANOTUBANI Tbilisi is looking for a suitable candidate for the position of Front Office Receptionist.
About us:
Set in the heart of Tbilisi Old Town, boutique hotel ABANOTUBANI is situated amongst the area`s popular tourist attractions, including curative sulfur baths, museums, art galleries, shopping centers, theaters and cinemas. The Hotel`s architecture reflects the ancient style, emphasizing its unique location.
Hotel ABANOTUBANI features 15 comfortable guest rooms including: Standard, Superior, Deluxe, Junior Suite and Suites.
Department: Front Office
Reports to: Front Office Manager
Salary: 1250 Gel (NET)
Job duties include:
** Checks in guest in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested, credit or method of payment is established, the correct rate is charged and issues correct keys to the guest.
** Checks guest out of the hotel, preparing and explaining the bill.
** Making reservations in system.
** Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists guests inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner.
** Interaction with guest is in person and by phone.
** Utilizes a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests.
Skills/Qualifications:
Ideal candidate will have:
** Excellent interpersonal and communication skills, both in person and by telephone.
** Knowledge of Georgian, Russian and English is must.
** Ability to learn multiple computer software and accurately input information into the systems.
** Ability to work cohesively with co-workers both within and outside of your department.
** Ability to prioritize, organize and follow up.
** Previous hotel front desk and hospitality experience is strongly preferred. Must be available to work weekends, days, eve.
Only qualified candidates will be contacted. Please send your Resume on: abanotubani@tiflis.ge and Please indicate the position title in subject line, otherwise your application will not be considered.
Please visit this website: https://hotelabanotubani.com
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