Ad title: Front Office Receptionist - Napareuli
Provided by: Lopota Lake Resort & Spa
Published: Mar 5 / Deadline: Apr 5

Hotel Lopota Lake Resort and Spa is looking for a Front Office Receptionist.

Duties and Responsibilities:

** Greet and welcome guests upon arrival and engage in conversation that will enhance the guest experience;
** Provide the detailed information about the resort and facilities;
** Check in guest in an efficient and friendly manner;
** Check out guest at end of stay. Ascertain guest satisfaction, collect keys, and presents bill to guest. Settle bill accurately through credit card or cash transaction;
** Handle all guest interactions and requests with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assists customers in all inquiries. Interaction with guest will be in person and by phone.
** Accept reservations, changes and cancellations in the absence of Reservations Department Staff.

The ideal candidate will have:

** Fluent Georgian, Russian and English language skills;
** Experience in a customer service, guest oriented environment is preferred but not required;
** Ability to work well under pressure in a fast paced environment;
** Positive attitude and good communication skills.

This position is full time and will require the successful applicant to work a variety of shifts covering evenings and weekends. We provide accommodation on site.

We provide: Training; Competitive salary and a comprehensive benefits program; Accommodation; dynamic working environment and excellent career development opportunities.

How to apply:

Applicants interested in this position and whose qualifications match the requirements are welcome to send their CV to and state the position title in the subject line.

Deadline: Applications will be reviewed on a rolling basis until the position is filled. Applicants are strongly encouraged to apply as soon as possible.

Hotel Lopota Lake Resort and Spa is an equal opportunity employer, dedicated to diversity in our work and staff. We strongly encourage people from all groups and communities to apply.

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