Tender On Burnout And Vicarious Trauma Training
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Ad title: Tender On Burnout And Vicarious Trauma Training
Provided by: UNHCR
Published: May 15 / Deadline: Jun 15
Attached file: 176086-unhcr-rfp-burnout.zip
Programme On Prevention Of Professional Burnout And Vicariuous Trauma For Asylum Officials And Legal Counselors Working In Direct Contact With Asylum-seekers And Refugees

Project Concept Note

Background And Rationale Of The Project

The issue of professional burnout and vicarious traumatization of first instance officials dealing with the asylum-cases as well as lawyers, NGO and UNHCR staff and judges has been widely documented and recognized around the world as one of the key obstacles to having effective and fully operational asylum systems. Psychologists around the world working on this issue unanimously agree that prevention is key to battling the burnout and vicarious trauma and argue on the need of prevention mechanisms as well as those addressing the symptoms of both phenomena. UNHCR as well as many governments involved in RSD have started working on developing programmes on vicarious trauma and professional burnout that aim at both preventing the phenomena from occurring, addressing the root causes of both as well as working with the alleviation of symptoms. To this end, many have resorted to various workshops and training programmes as well as online or blended learning trainings that are now required of the first instance personnel or the NGO staff involved in asylum interviews.

Project Format:

UNHCR is seeking a consulting agency to assist with the delivery of the project, including all its phases. The project will entail a creation of a group of psychological experts from the countries of Eastern European countries to develop and deliver a prevention training programme addressing the issues of professional burnout and vicarious trauma amongst the government officials and NGO staff involved in various types of work with the asylum-seekers and refugees, including but not limited to RSD, assistance, protection and assistance interviews, etc. The team of psychologists will be selected from the countries participating the Quality Initiative for Eastern Europe (QIEE), namely Armenia, Azerbaijan, Ukraine, Georgia, Belarus, Moldova and possibly, Russia. The selection will be done against a set of professional criteria, which will include education, professional experience, fluency in Russian to name a few, by a team of expert psychologists familiar with the issue and the team of UNHCR Staff Welfare Section. The project will consist of three phases described below.

Qualifications of the consultant:

The agency should ideally be specialized in delivering psychological assistance with proven track record on running programmes on burnout and vicarious trauma, post-traumatic stress disorder and supervision programmes for psychologists working in these areas.
Should have a proven capacity and qualified staff to devise and deliver the training activities under the project
Degrees and expertise in psychology to ensure the selection of the cohort of psychologists for the project
An already existent curriculum for the programmes to train specialists on psychological burnout and vicarious trauma would be an asset
The team administering the project should have professional degrees in psychology and experience in supervision of other psychologists as well as training activities
The team should also be fluent in Russian, with English being an asset

Beneficiars of the project:

** Government officials in the Russian speaking countries, who are in direct contact with asylum-seekers and refugees, through registration, RSD, assistance programmes delivery;
** Government officials in the Russian speaking countries, who have reviewing and managerial responsibilities in regards to the asylum decisions;
** Legal professionals representing asylum cases, in direct contact with asylum-seekers and refugees.
** Staff of NGOs, including UNHCR IPs involved in legal and social support of asylum-seekers and refugees, as well as RSD and court representation.
** UNHCR staff involved with asylum-seekers and refugees.

Project Objectives:

** To increase the awareness of the project beneficiaries of the signs and symptoms of vicarious trauma and professional burnout;
** To assist with identification and timely prevention of the trauma and burnout amongst the beneficiaries;
** Build the capacity of nationally available experts to deliver trainings on vicarious trauma and burnout and make such trainings available to relevant beneficiaries on the regular basis;

Working language: The working language of the project will be Russian

Preparatory Phase:

** Develop criteria for selection of the experts amongst the psychologists (including those in the IDP community) in the Eastern European countries, which will include: fluent Russian, degree in psychology, relevant work experience as a clinical/vocational psychologist before the crisis;
** Develop application materials to participate in the programme
** Assist UNHCR with conducting the evaluation of applications and conducting interviews
** Finalise the selection of up to 20 participants with equal representation among the countries of the QIEE project (Ukraine, Belarus, ** Moldova, Georgia, Azerbaijan, Armenia) and Russia.

Workshop Phase:

Organise a 7-10 days long workshop with psychologists involved in the prevention and addressing of vicarious trauma and burnout for the selected psychologists to equip them with the tools to assist the beneficiaries. The workshop will focus on (a) asylum basics and work of eligibility staff; (b) prevention mechanisms/stress relief, etc ; (c) groups exercises. The workshop will equip the psychologists/social workers gathered with the skills and tools on how to work with burnout and vicarious trauma in individual and group settings. The workshop should follow a particular well developed and recognised methodology, one example of such would be CETA method. Ideally logistical support and premises should be included in the proposal.

Post-Workshop Phase:

Ensure supervision of the psychologists trained through the workshop for the period of 24 working days following the workshop.

Please see attached Zip file For more information.
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