After Sale Manager
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Ad title: After Sale Manager
Provided by: GT Motors
Published: Mar 6 / Deadline: Mar 25
GT Motors Ltd is pleased to announce a vacancy for the position of After Sale Manager.

GT Motors Ltd is the official representation of LandRover, Ford, Suzuki, Jaguar automobile brands in Georgia. You can see detailed information on the website:

Duty station: 163 D. Aghmashenebeli Alley, Tbilisi
Job: full-time (day off: Sunday)

Necessary requirements:

** Higher education
** Fluency in English language (verbal and written)
** Knowledge of Russian on a communication level
** Good knowledge of MS Office programs
** Knowledge of automobile market and specificity
** Good knowledge of general automobile equipment
** At least 5 years experience of working as After Sale Manager in automobile sphere, between them at least 2 years of experience in the leadership position
** Driving license
** Sex: male
** Age: from 30.

Personal qualities:

** Diligence and energy
** Sociability and refined speech
** Strong sense of responsibility
** Skill of analytical thinking
** Skill of overcoming conflict situations
** Skill of quick response and work under pressure
** Skill of planning and optimal time allocation.

Primary functions and duties:

** Communicate and monitor departmental performance targets on a short, medium and long-term basis;
** Maximise profitability of departmental contribution through effective financial management processes in all key areas of control;
** Ensure a constant, and consistent, focus on operational efficiency, reviewing key measures such as efficiency, utilisation and productivity;
** Actively plan and maximise the efficient work flow within the Department;
** Review and analyse departmental performance, ensuring plans in place to address identified areas of shortfall;
** Actively seek out potential sources of business, maximising all opportunities to effectively prospect to both current and targeted customers;
** Plan training and development outcomes for team members in line with departmental goals and strategic objectives for the Retailer, paying particular focus to ensuring an appropriate level of technical expertise;
** Demonstrate positive leadership to the Service team, engaging team members with regards to strategies, plans and progress towards key performance indicators;
** Seek to work in a collaborative manner across the Retailer, in line with common goals and aims;
** Establish and maintain positive relationships with key stakeholders within the Manufacturer, Franchise and external contacts as appropriate;
** Actively manage potential areas of customer conflict in order to resolve issues with a positive outcome;
** Develop and implement reward and recognition processes to effectively identify areas of strong performance and encourage the sharing of best practice;
** Ensure compliance with all relevant legislation, process and regulatory requirements, paying active attention to Health and Safety requirements for the Department;
** Actively seek out innovation and improvement, through active engagement of the Service and Parts teams, in addition to benchmarking both internally and externally for continuous improvement;
** Demonstrate an effective understanding of competitor activity within market area;
** Lead by example, act as a role model for others within the Retailer, demonstrating ethical and professional behaviour.

Salary: The position belongs to the top management category and salary will be agreed individually.

Interested applicants are kindly asked to send CV to: and indicate a vacancy name in subject line.

Deadline for submitting applications is 25 March 2018.

Only shortlisted candidates will be contacted.
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